At We Know Pets, we are committed to processing and delivering your orders quickly and efficiently. This page provides important details about our shipping policies, delivery options, and estimated shipping times.
🚚 Order Processing
✔ Shipping Area: We currently only ship within the United States.
✔ Processing Time: Orders are typically processed within 1-2 business days.
✔ Weekend & Holiday Orders: Orders placed on weekends or holidays will be processed on the next business day.
✔ Order Modifications: Once an order is submitted, we do our best to accommodate changes. However, we cannot guarantee modifications after submission. Please double-check all details before placing your order.
🚀 Shipping Methods & Estimated Delivery Times
We offer various shipping methods through trusted carriers. Delivery times are estimates and calculated from the date of shipment, not order placement.
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| USPS Ground | 5-7 business days | Standard shipping option |
| FedEx Ground | 3-5 business days | Faster ground shipping |
| FedEx Express Saver | 2-3 business days | Priority service |
| FedEx 2 Day | 2 business days | Orders placed on Thursday will arrive Monday |
| FedEx Overnight | Next business day | Orders placed on Friday arrive Monday unless Saturday delivery is specified (extra fee applies). |
📌 Important Notes:
✔ Shipping times are estimates and calculated from the day the order ships.
✔ Certain restricted items may have shipping limitations.
✔ FedEx & Express orders cannot be shipped to P.O. Boxes.
💰 Shipping Quotes
To get a shipping quote:
1️⃣ Add your products to the shopping cart.
2️⃣ Proceed to checkout.
3️⃣ Enter your shipping address.
4️⃣ Available shipping methods & rates will be displayed.
🚚 Free Shipping Offers
We may offer free shipping promotions from time to time! Check our website or sign up for our newsletter to stay updated on exclusive deals and free shipping eligibility.
📞 Contact Us for Assistance
📌 Have questions? Need help? We’re here for you!
📧 Email: support@suppliesforpet.com (We strive to respond within 24 hours.)
📞 Phone: +1 (478) 999-9553 (Monday – Friday, 9:00 AM – 4:00 PM MST)
📍 Mailing Address:
WeKnowPets LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States